Tuesday, June 7, 2016

Why Social Login Is Useful For Ecommerce Store?

The number of internet users who have account on social networks is increasing quickly; no doubt to say that social network now is an important part of internet world. Social networks today have a major role and a great influence to many aspects of human life, as well as online business.
An interesting info that 80% of American social network users prefer to connect with the brands on Facebook and 58% of consumers are expect discounts or promotions when they ‘like’ a brand on Facebook. The above are just showing one of many facts about the impact of social network to ecommerce.
In today’s article, we are going to learn more about the impacts of social login & sharing feature with ecommerce website and why ecommerce website owners should consider integrating social login into their sites.
Social login can avoid shopping cart disruption
The requirement to register before making a purchase is a really big obstacle on the road to complete a purchase of customers. Millions of dollars of revenue can lost due to high shopping cart abandonment rates. Find the ways to eliminate cart abandonment is important thing that every ecommerce business needs to do.
In order to remove the frictions in checkout process, there are many ways that businesses can try. Besides offering ‘Checkout as guest’ option, using social login is also a great way to make checkout process easier and more convenience for users. It will save a lot of time for users, they don’t need to fill out all the form to create a new account, they can quickly register new account with their social identities. In fact, 40% of online consumers prefer social login over creating a new or guest account. Why online businesses ignore social login while the advantages of it are undeniable?
Become more relevant with social sharing
Firstly, you should know that visitors spend average ~5.5 hours a month on social networks; they are talking about brand, products and their shopping experience with friends. So, by allowing visitors to post product reviews to their social networks can drive more traffic while making you more relevant to customers who spend much more time on social networks than on your website.
Here are some solid facts of social sharing:
·         68% of consumers go to social networking sites to read product reviews.
·         50% or more use social networks to share the product feedbacks, both possitive and negative.
·         59% of consumers say user-generated product reviews have a significant or good impact on their buying behavior.
Increase key metrics
Interestingly, social login and social sharing features can have a dramatic impact on how long consumers stay on your site, let’s look at these stats below:
Average time on site:
·         5 minutes: average time of consumers who cannot comment or share using their social identities.
·         11 minutes 35 seconds: average time of consumers who share content using social login.
·         15 minutes 35 seconds: average time of consumers who comment using social login.
Average number of page views:
·         4 page views: consumers who cannot comment or share using their social identities.
·         11 page views: consumers who share content using social login.
·         11 page views: consumers who comment using social login.
Conclusion:
Using social login and social sharing not only help to simplifying registration and reduce shopping cart abandonment rates, but also helps to provide additional data, such as birthdays, gender, and interests, that can be used to create a more relevant experience when visitors come back. An additional tip, if you want to integrate social login into your Magento website, consider using Magento social login extension. This is a very good extension from CMSmart team.

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